Demonstration data. Every message, promise and figure below is invented. Nothing here belongs to a real customer.

Open cases

Every promise, admission and commitment still open. Largest first, then oldest.

What was saidTypeAmountAgeReviewed
“We will refund the £120 to your card by Friday.”commitment£120290dpriya@northgate-utilities.test
“A manager will call you back to go through the account and what we can do about the days without heating.”promise£67.50estimate265dpriya@northgate-utilities.test
“Having reviewed the account, we accept this was our error.”admissionnot priced284dpriya@northgate-utilities.test